Privacy Policy for Valley Stream Hearth Care
Last updated: 2026-05-03
Valley Stream Hearth Care, located at 193 W Merrick Rd, Valley Stream, NY, is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, your rights, and more.
Information We Collect
We collect various types of information to provide and improve our services: - Personal Information: When you contact us or schedule a service, we may collect your name, email address, phone number, and mailing address. - Payment Information: For billing purposes, we may collect credit card details and other financial information. - Usage Data: We gather information about how you interact with our website. This includes IP addresses, browser types, pages accessed, and timestamps. - Cookies: We use cookies and similar technologies to analyze site traffic and improve user experience. Refer to our Cookies section for more information.
How We Use It
Valley Stream Hearth Care uses your information for various purposes, including: - To provide our services, such as chimney sweeps and inspections. - To communicate with you, including customer service and support. - To process payments and manage your orders. - To improve our website and services. - To comply with legal obligations.
Sharing with Third Parties
We do not sell your personal data. However, we may share your information with: - Service Providers: We may employ third-party companies and individuals to assist with our services, such as payment processors and marketing companies. - Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities. - Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred.
Data Retention
We will retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes: - Serving legal obligations. - Resolving disputes. - Enforcing our agreements.
Your Rights (GDPR/CCPA)
### GDPR Rights If you are in the European Economic Area (EEA), you have the following rights: - Right to Access: You can request copies of your personal data. - Right to Rectification: You can request correction of inaccurate information. - Right to Erasure: You can request deletion of your personal information. - Right to Restrict Processing: You can request to limit how we process your data. - Right to Data Portability: You can request to have your data transferred to another organization.
CCPA Rights
If you are a California resident, you have the following rights: - Right to Know: You can request details about the personal information we collect. - Right to Delete: You can request deletion of your personal information. - Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.
To exercise any of these rights, please contact us using the details in the Contact section.
Cookies
Cookies are small files placed on your device. Valley Stream Hearth Care uses cookies for: - Essential Functions: Some cookies are essential to enable you to navigate our website. - Performance: We use cookies to understand how visitors engage with our site, allowing us to improve user experience. - Functionality: Cookies help us remember your preferences and improve functionality.
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
Children's Privacy
Valley Stream Hearth Care does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal data from a child, we will take steps to delete such information. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.
International Transfers
Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Security
The security of your personal data is important to us. We employ various security measures to protect your information: - Encryption: Data is encrypted during transmission using secure technology. - Access Control: Only authorized personnel have access to your personal information. - Regular Reviews: We regularly assess our data collection, storage, and processing practices to ensure they comply with our security policies.
Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Changes
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact
If you have any questions about this Privacy Policy, please contact us: - Email: [email protected] - Address: 193 W Merrick Rd, Valley Stream, NY