Terms of Service
Last updated: 2026-05-03
Welcome to Valley Stream Hearth Care. By using our services, you agree to the following terms and conditions. Please read them carefully.
Acceptance
By accessing or using our services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you should not use our services.
Services Description
Valley Stream Hearth Care provides professional chimney sweep and inspection services to homeowners in Valley Stream, NY, and surrounding areas including Hewlett, Elmont, Bay Park, and Lawrence. Our services include: - Comprehensive chimney inspections - Chimney cleaning and sweeping - Flue cleaning - Installation of chimney caps and dampers - Repairs and maintenance of chimney systems
Our goal is to ensure your home’s fireplace and chimney are safe and functional, providing you peace of mind.
User Responsibilities
As a user of Valley Stream Hearth Care, you agree to: - Provide accurate information when scheduling services. - Ensure clear access to the work area. - Be present or arrange for someone to be present during the service appointment. - Notify us of any special circumstances that could affect our ability to perform our services.
Failure to meet these responsibilities may result in an inability to deliver services as scheduled.
Scheduling & Cancellation
To schedule our services, you can contact us directly through our website or by phone. We require a 24-hour notice for any cancellations or rescheduling requests. If you fail to provide the required notice, you may incur a cancellation fee. Timely communication helps us serve you better and keeps our schedule efficient.
Payment Terms
Payment for services is due at the time of service unless otherwise agreed upon. We accept cash, checks, and major credit cards. Prices are subject to change based on market conditions, but you will be informed of final pricing before the service begins. Ensure timely payment to avoid any late fees.
Warranties & Guarantees
At Valley Stream Hearth Care, we stand behind the quality of our work. We offer a satisfaction guarantee on all services provided. If you are not satisfied with our work, please contact us within 30 days, and we will address your concerns.
For installations, we provide a warranty on materials and workmanship. Specific details on warranties will be provided upon completion of the service.
Limitation of Liability
Valley Stream Hearth Care will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our services. Our total liability is limited to the amount paid for the service in question. This applies to all claims, whether based on warranty, contract, or tort.
Indemnification
You agree to indemnify and hold harmless Valley Stream Hearth Care, its affiliates, and employees from any claims, damages, liabilities, costs, or expenses (including reasonable attorney’s fees) arising out of your use of our services, your violation of these terms, or your violation of any rights of another party.
Dispute Resolution
These Terms of Service will be governed by and construed in accordance with the laws of the State of New York. Any disputes arising out of or relating to these terms or your use of our services will be settled through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in Valley Stream, NY.
Intellectual Property
All content, trademarks, and other intellectual property associated with Valley Stream Hearth Care are the property of Valley Stream Hearth Care. You may not reproduce, distribute, or create derivative works from any of our materials without our express written consent.
Modifications
Valley Stream Hearth Care reserves the right to modify these Terms of Service at any time. We will notify you of changes by updating the date at the top of this document. Your continued use of our services after any changes constitutes your acceptance of the new terms.
Contact
For any questions regarding these Terms of Service, please contact us at: - Valley Stream Hearth Care - Phone: [Your Phone Number] - Email: [Your Email Address] - Address: [Your Business Address, Valley Stream, NY]
Thank you for choosing Valley Stream Hearth Care. We look forward to serving you!